1. Processing Time:
Orders are shipped within 2-6 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
Please note that processing times may vary during peak seasons or promotional periods.
3. Shipping Costs:
Shipping costs are calculated based on the weight of the package and the destination.
4. International Shipping:
We offer international shipping to select countries.
Customers are responsible for any customs duties, taxes, or fees associated with international shipments.
5. Delivery Time:
Actual delivery times may vary depending on the shipping method selected, the destination, and unforeseen circumstances.
6. Order Tracking:
Customers will receive a shipping confirmation email with a tracking number once the order has been shipped.
Tracking information allows customers to monitor the status and location of their package.
7. Delivery Delays:
In rare cases, delivery delays may occur due to unforeseen circumstances, such as weather conditions or customs issues.
We will do our best to notify customers of any significant delays and provide assistance in resolving any issues.
8. Shipping Restrictions:
Some products may have shipping restrictions based on local laws or regulations.
Customers will be notified during the checkout process if any restrictions apply to their order.
9. Missing or Damaged Items:
Customers must report any missing or damaged items within 2 days of receiving the order.
We will work to resolve the issue promptly and may require additional information, such as photographs of damaged items.
10. Returns Due to Non-Delivery:
If a package is returned to us due to non-delivery (e.g., incorrect address provided), the customer may be responsible for additional shipping costs.
11. Contact Information:
For any inquiries or concerns regarding shipping and delivery, please contact our customer support at info@infanite.in or +91 6366666696.
Note: This Shipping & Delivery Policy is subject to change without notice. Please review it regularly for updates.